SIM8 is an eSIM application that offers travelers access to tariffs in more than 200 countries.

SIM8 is a unique tariff for each country or combined packages, based on the most visited tourist countries. Now, setting off on a trip, you don’t need to think «which SIM card to buy from a local provider», because our eSIM profile will automatically connect to local networks.

SIM8 can be downloaded for free from the Apple App Store.

Enter the word «SIM8» in the search and click «Install» or «Download» when you see the SIM8 application.

eSIM is an integrated SIM card or integrated universal integrated circuit board, i.e. programmable SIM card that is built directly into the device.

eSIM technology allows you to not buy a second SIM card for travel. Now when you go on a trip you only need to scan the QR code and the profile downloads will be installed on your device.

The following eSIM compatible devices are currently supported:

• iPhone 11
• iPhone 11 Pro
• iPhone 11 Pro Max
• iPhone XS
• iPhone XS Max
• iPhone XR

Please Note: eSIM device compatibility also varies by country. For example, iPhone XS, XS Max, and XR, sold in China, Macau, and Hong Kong, do not support eSIM, but allow you to have 2 physical SIM cards.

After downloading the SIM8 application, you can see a list of countries and tariffs available for purchase.

ESIM compatible devices allow you to install multiple eSIM cards. You can have 1 physical SIM card and 1, 2, 3, 4 or even 5 eSIM cards. The maximum number of eSIM cards that you can have on your device depends on the type of device and manufacturer; For specification, please contact the manufacturer of your device. Only 1 eSIM card can be active at a time, but switching between them takes only a few seconds. You can manage your cards in the settings of cellular or mobile data on your device.

An eSIM card can be added to a device in two ways:

Option 1 — Adding an eSIM Card by Scanning a QR Code

To scan a QR code, follow these steps on your device:

• 1. Settings
• 2. Cell / mobile data
• 3. Add a new tariff.

Scan the QR code of your eSIM card and enter the verification code of 4 digits (if available).

Option 2 — Manually Adding an eSIM Card

If you have problems scanning a QR code or receiving a QR code on your device, you can enter the data manually. You will need to enter:

• 1. SM-DP + Address
• 2. Activation code
• 3. Confirmation code (if available)

You get all this information when you buy an eSIM card.

Depending on the eSIM card you purchased, different communication settings are available to you. You can find the options applicable to your eSIM card in the information received after purchasing the card. Additional information can be found in the description of each eSIM package.

Apple Pay and a bank card are currently available for payment and replenishment of a card.

Go to the cellular / mobile settings of your device and see the information indicated under «Mobile data». You will see if your device uses the data of the primary SIM card (physical SIM card) or eSIM data. If you have several eSIM cards installed, you can also see the label of the card currently in use — your device will display the name that you selected for the eSIM card at the time of installation.

Yes! Dual SIM Dual Standby technology used in compatible models allows you to stay connected using both your physical SIM card and eSIM card at the same time. You can choose which of the two SIM cards you want to use to connect to the data. See how to do this on the Apple support page https://support.apple.com/en-us/HT209044.

This is not necessary, but if you want to delete the eSIM card, go to the cellular / mobile settings on your device, click on the eSIM card you want to delete and select «Delete the tariff plan» («Delete eSIM» or "Delete cellular tariff «Depending on the device).

You can also temporarily disable the eSIM card. In the settings of cellular / mobile communication on your device, find the option «Enable / disable this line». If you disconnect the eSIM card instead of removing it, you can re-enable it and use it again later.

The validity of the eSIM card depends on the tariff you purchased. You can find the validity period of your eSIM card in the information received after purchasing the card. Additional information can be found in the description of each eSIM package.

If you cannot scan the provided QR code, you can install the eSIM card by entering the information manually. You will need to enter the SM-DP + address, activation code and confirmation code. All these data can be found in the information provided to you after purchasing an eSIM card.

Do you have roaming enabled?

In order to stay in touch while traveling, you must enable roaming. You can find the roaming switch in the iPhone settings.

For some eSIM cards, you need to check the APN settings. APN configuration information is included in the eSIM card installation instructions that you received after purchase.

Do you have a signal?

If you find yourself in a place with a limited network coverage area or without access to a network, it will be difficult for you to access the Internet. Try changing your location and make sure you see enough signal bands to connect to 3G or 4G / LTE.

If you are in a cellular coverage area and have tried all the options, reboot the device and see if this solves the problem.